New Wisdom Investment Limited
Protect Customer's Rights
It is a common view that counterfeit products are evildoing which could be a great hazard to consumer rights. As the world's miner lamp manufacturer, WISDOM found many Chinese factories counterfeit under WISDOM brand. Not only it brings very bad effect on our brand, but also it put world's mining companies into great danger.
As industry's leading brand, WISDOM have great responsibility to fight against brand violation. We will try our best to protect our customers' rights, eliminate safety threat to the world. Once discovered, we will suit each single case without tolerance. By working with government and custom, we will fight against production and selling of counterfeits effectively.
We have built up a professional lawyer team to fight against crimes of manufacturing or selling fake commodities all over the world. We also work together with our customers to protect our common benefits. If you have encounter with this kind of situations, you are welcome to contact our lawyer teams at any time.
Advantage of Using Real WISDOM Products
Real WISDOM product has the certifications of CE, ERP, RoHS, UL, PSE, ATEX, MSHA and passed the IP68 test.
WISDOM selects materials made by leading companies in the industry and usually chooses those with best quality.
WISDOM develops special technics and improves every year to realize the high performance in each product.
Real product has the strong backup of a popular brand in cap lamp industry with over 10 years' history and has professional after-sales service.
Disadvantage of Using Fake WISDOM Products
Fake WISDOM product does not have the relative certifications.
Fake WISDOM product is usually made with poor-quality material in order to save cost.
Fake WISDOM product does not have so complete functions that real product has for it is made through ordinary process.
Fake product does not have complete and reliable after-sales service.
Ways to Protect Customer's Rights:
1. It is important to specify the brand WISDOM on a miner's lamp purchase order as well as the bill, no matter purchasing through which channels;
2. Report counterfeit manufacturers to WISDOM with the evidence if unfortunately purchased fake lamps. We will help vigorously to maintain customer's rights;
3. Learn how to spot a fake WISDOM product by reviewing this page: How to spot a fake and counterfeit